Shipping policy
Shipping Policy
Last Updated: July 28, 2026
Helmet Cove ships orders from the United States.
Order Processing
Orders are generally processed within 1–3 business days after successful payment.
Orders are not normally processed on weekends or US public holidays.
During holidays, sales, product launches, or periods of unusually high order volume, processing may take longer.
Shipping Times
Estimated delivery times depend on the shipping method selected at checkout and the destination.
Typical delivery estimates will be displayed during checkout when available.
Delivery times are estimates and are not guaranteed unless a specific guaranteed service is expressly stated at checkout.
Shipping Costs
Shipping charges are calculated and displayed at checkout based on the delivery address, order size, shipping method, and other applicable factors.
Any applicable free-shipping offer will be clearly stated on our website or at checkout.
Order Tracking
When tracking information is available, we will provide it to the email address associated with your order.
Tracking information may take some time to update after the package has been handed to the carrier.
Delays
Helmet Cove is not responsible for carrier delays caused by circumstances outside our reasonable control, including severe weather, natural disasters, holidays, carrier disruptions, incorrect delivery information, or other unforeseen circumstances.
If your package appears to be delayed, please contact us so we can assist where possible.
Incorrect Shipping Address
Customers are responsible for providing an accurate and complete shipping address at checkout.
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply to resend the order.
Lost or Damaged Packages
If your package appears to be lost, stolen, or damaged during delivery, please contact us at:
We will work with the shipping carrier and customer to determine the appropriate next steps.
International Shipping
If international shipping is offered, customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
These charges are generally the responsibility of the customer unless otherwise stated at checkout.
Contact
For shipping questions, contact:
Helmet Cove
Email: helmetcove@gmail.com